paxaid.blogg.se - Microsoft outlook mac header defect

It’s obviously an urgent problem when emails are being removed. “IF”? This is a data deletion bug which also stops Outlook from working. They say “ If you urgently need to work around this issue,” Microsoft doesn’t seem to be taking this data deletion problem seriously. In the RUN / Command Prompt box run this command.Ĭ:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe /update user updatetoversion=7.20470 If you dig into the Windows Event Viewer (Application) this error is recorded.įaulting application name: OUTLOOK.EXE, version: 2.20002, time stamp: 0x5efe7a9eįaulting module name: ntdll.dll, version: 1.207, time stamp: 0xcad89ab4įaulting application start time: 0x01d65a1988bf274fįaulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll What to do?Īccording to Microsoft, the workaround is to rollback Office to any earlier version. Outlook will crash and Microsoft admits that ‘3 or more’ emails will be deleted from the POP account.

‘Download Headers only’ was useful back in the bad old days of dial-up modems. It’s an option rarely used these days because Internet access is a lot faster. Most people use either Exchange/Activesync or IMAP to get email.Įven with the POP connection method, ‘Download Headers only’ isn’t a default.

With the ‘Download Headers only’ option ON.

It’s a fairly narrow group that are affected But Microsoft has done nothing except delay.

Even so, any bug which loses messages should be fixed without delay. The only saving grace is that it’s a relatively uncommon use of Outlook and not a default setup. Microsoft has been ‘investigating’ for about two weeks with no fix. An unfixed Outlook 365 bug can delete messages before you get a chance to see them.